A Practical Guide to Needs Assessment - Second Edition

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This thoroughly revised edition of the best-selling resource A Practical Guide to Needs Assessmentoffers a practical and comprehensive guide for practitioners who are responsible forIntroducing a training programCreating adult education progr...
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This thoroughly revised edition of the best-selling resource A Practical Guide to Needs Assessmentoffers a practical and comprehensive guide for practitioners who are responsible for
  • Introducing a training program
  • Creating adult education programs
  • Assessing the development needs of a workforce
  • Improving individual, group, organization or interorganizational performance in the workplace
  • Implementing community, national, or international development interventions

Designed as a resource for practitioners, this book is filled with how-to information, tips, and case studies. It shows how to use data-based needs assessments to frame people-related problems and performance, improvement opportunities to obtain support from those who are affected by the changes, make effective decision, and increase efficiency.


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Editorial Reviews


"Virtually anyone who senses that their workplace is not running as effectively as it could and desires to identify the areas needing improvement will be able to accomplish that by using (this book)..." (Technical Communication, 02/2008)

From the Inside Flap

"One-stop shopping for the human resources practitioner. "Paula Dickerman, vice president of training, Cambridge Savings BankIncludes a FREE diskette with customizable job aids! How will approach your organizational dilemma? Start here! This how-to handbook is perfect for anyone seeking a methodical approach to needs assessment. You'll get a treasury of tools: worksheets, ready-to-use forms, and templates for planning a course of action. The accompanying disk, packed with job aids, enables you to customize materials for your own use. Whether you're an experienced trainer who's been conducting needs assessments for years, or a supervisor who wants to get to the root of job performance problems, this book has the tools for you!You'll learn how to:
  • Overcome barriers to success
  • Prepare interviews and surveys
  • Accelerate the data-gathering process
  • Identify competencies for effective performance
  • Develop a long-term performance improvement plan
"Whether you're new to the process or a seasoned pro, Gupta's tools enable you to get the job done quickly and efficiently. Her clear writing and realistic examples are refreshing. It's all here."—Kathleen Shiels Tully, senior management education consultant, Fidelity Investments "This book will prove useful to new and experienced practitioners of the training arts and sciences. It's filled with practical ways to resolve step one: 'What training is needed?' Highly recommAnded."—Barry N. Rupard, director of training and development, Boston Mutual Life Insurance CompanyGupta's guide answers your questions at every step along the route. How can you stimulate interest in your project? Which data-gathering method should you use? How can you analyze data and report on results? What can you do to tailor your recommAndations to your audience? Get your answers here. No other resource tackles such a wide range of needs assessments. A Practical Guide to Needs Assessment has it all!Co-published with th --This text refers to an out of print or unavailable edition of this title.


Most Helpful Customer Reviews

34 of 34 people found the following review helpfulBy Les Lauber on May 3, 2004
Format: Hardcover
Kavita Gupta wrote a book that is a must-have for anyone desiring an overview of the multiple ways needs assessment can occur. Gupta begins by setting the context of needs assessment, attending first to what needs assessment is and where it fits into the training or performance improvement scheme. By overviewing the works of Gilbert, Kaufman, Rossett, and others, the author creates a very usable comparison. Persons trying to decide what type of needs assessments are best for their situation can quickly narrow their focuses. (Not all needs analyses are built alike, after all, and they start from somewhat different places.) A review of data gathering fundamentals is concise (just over 20 pages) but helpful.
In "Part II, Getting Down to Brass Tacks" Gupta examines and provides very helpful models for conducting four types of needs analyses: Strategic Needs Assessment, Competency-Based Assessment, Job and Task Analysis, and Training Needs Assessment.
The Toolkit in Part III is invaluable--samples of 21 different forms. By itself, this section makes the book worth every penny. The diskette provided, though, provides each of these forms in MSWord--ready to be opened, customized, and used in real applications.
There is great value in this book--enough description of the models that one can begin using them, references to dig deeper into the models if desired, and charts, tables, and job aids that allow anyone to get started quickly on effective needs analysis.
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14 of 15 people found the following review helpfulBy Andrew D. Merz on September 20, 2005
Format: Hardcover
I am a technical trainer of 10 years, and manage a group of four.

This is a great book for anyone looking for best practice approaches to a variety of needs assessment situations. Gupta's chapters are organized by the common type(s) of needs assessments, and each chapter breaks down the component steps that need to be taken to complete the assessment.

I think one of the real gems of the book is that she provides lots of examples of needs assessment interview questions, surveys, training plans, etc. on a floppy disk attached to the back of the book, which you can save to computer and work from to build your own stuff. It saved me some design time, and gave my assessment a "kick start" in the right direction.
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5 of 5 people found the following review helpfulBy Tara Martin-Milius on August 8, 2008
Format: Hardcover Verified Purchase
One of the reasons Ms Gupta's first book was so good was the simplicity with which she presented the whole system of needs assessment. Dr's Sleezer and Russ-Eft in this second edition have added considerably to the information and maintained the simplicity and systems approach. Things that work well for me are:
* Systems diagrams
* Applications orientation--lots of how-to's for each step of the way
* Clear pros and cons for each approach
* Check-lists, models and examples
* CD which includes forms and formats and web links

As a trainer of instructional design, this book is one I recommend for my classes and for anyone who does needs assessment.
A Practical Guide to Needs Assessment (Essential Knowledge Resource)
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3 of 3 people found the following review helpfulBy Machelle Ford Ferry on March 5, 2009
Format: Hardcover Verified Purchase
This is an excellent title. The book focuses on the basics of effective assessments. It is well organized and provides an easy to follow step-by-step format for educators/HR professionals to utilize. The book is intended to be a guide and resource tool, not a magic solution to the age-old problem of what do we need?

The authors provide a list of common techniques for assessment problems and offers practical suggestions on how to handle each problem. Assessment has been one of the leading problems in training for the past 20+ years, which clearly indicates that needs assessments are an ongoing process. The outlines presented are practical, useful, and can be utilized by both novice and veteran personnel.

This book should be required by all organizations. The quick search format allows the assessor to go immediately to the format they should utilize. It could also be used as a staff development tool throughout the organization.

A solid investment for those who deal with organizational needs. It could greatly enhance their success. The practical experience of the author is evident in that the solutions offered are practical and workable, not just full of "words" and what should work. An fanfab read!
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4 of 5 people found the following review helpfulBy Amy Abdallah on April 4, 2007
Format: Hardcover Verified Purchase
Having attended a book review with Dr.'s Sleezer and Russ-Eft in Indianapolis recently, I was intrigued with the book and thought I would give it a go.

This work is very well-organized! My favorite part is that the authors make it easy to use the book as a reference to the Needs Assessment process by providing an index of what you're looking for and where to find it. Additionally, a CD is provided with a host of needs assessment tools that, so far, appear very useful!



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