Learn How to Analyze and Improve Business.
What if small steps will dramatically increase your Business productivity in critical areas? What if the organization have enough time to improve services not only maintain them?
ITIL Expert, Ahmed Fawzy, present a remarkable approached to improve services. Based on 14 years of experience building services for various organizations of different sizes across all sectors, Ahmed answer the question: How do I align business analysis to generate business benefits?
In this book you will learn:
- How to avoid projects failures
- How to become a successful business analyst
- Create a process that’s “actually” works
- Understand and document how the organization delivers value
- How to realize the business value
- How Goals become tactics
- How to translate Goals into projects
- How to build a team, change the organization and overcome resistance.
- Plan your services roadmap
- How to create a Business Case
- How to Model the current processes
- How to Assess the running processes and determine the Gap
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