BUSINESS ETIQUETTE IN 60 COUNTRIES

DESCRIPTION

This e-book is a practical guide offering International Business Etiquette tips that executives should be aware of when they negotiate on international markets. The book opens with a brief analysis of who has to adapt to the customs of the other party. It then addresses the most important aspects of etiquette, following the sequence of a negotiation between companies from different countries: greetings and introductions, use of names and titles, organizing meetings, communication guidelines, business meals, gift-giving, etc.

The book includes guidelines for adapting to business etiquette in sixty countries all over the world. The final section is an international business etiquette quiz, which readers can use to reinforce and apply the knowledge they have learned from the book as a whole..

TABLE OF CONTENTS

Etiquette and business culture

Who has to adapt?
Greetings and introductions
Names and titles
Organizing meetings
Punctuality and time
Business cards
Preliminary conversations
Verbal communication
Non-verbal communication
Business meals
Gift giving
Tipping tips
Business attire

Business etiquette in 60 countries

Argentina, Australia, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Cuba, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, Finland, France, Germany, Greece, Hungary, India, Indonesia, Iran, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Morocco, Netherlands, Nigeria, Norway, Panama, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Senegal, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, Uruguay, Venezuela y Vietnam.

International etiquette quiz

AUTHOR

OLEGARIO LLAMAZARES is an economist, international trade adviser and managing director of Global Marketing Strategies. He has nearly thirty years experience in the fields of foreign trade, marketing and international negotiations. He is the author, among other publications, of How to Negotiate Successfully in 50 Countries. He is also a professor at IE Business School and has been a featured speaker in numerous seminars and events for international managers.