Don't Say That, Say THIS: Navigating Grief and Loss in the World of Social Media

What’s the best way to respond to someone who posts about an illness, death, or loss on social media? Is it rude to click “Like”? Is it possible to say too much or too little? Is there a right or wrong way to approach this?

With the average person spending up to two hours a day on social media, chances are you’re going to encounter this situation more and more. In the pre-social media era, we’d sit down and write a well thought out sympathy card. But now we see grave news interspersed with cat videos and memes. 

How do you switch gears from scrolling and liking things to feeling empathy and offering heartfelt support to someone who’s hurting?

"Don’t Say That, Say THIS!" addresses those issues and more. Author Nancy Marmolejo takes her years as an avid social media user, career as an Executive Coach, background as a teacher, and life experience of losing three loved ones in the course of four years and channels it into this guide to help the everyday person navigate difficult feelings and situations as they pop up in their social media feeds.

First, you’ll get a review of ten things to avoid. You’ll discover that sometimes even the best intentions can get misinterpreted, and what you can do instead. Find out why “Sorry for your loss” can ring hollow and why it’s a good idea to hold off on giving too much advice or recommendations.

Next, you’ll get lists and lists of alternatives to “Sorry for your loss”, with four Build-A-Message templates you can use to express empathy and sympathy from the heart. 

Readers are saying this book “raises the condolence bar on social media”, “is the torch-bearer for a new level of intimacy”, and “gives people the much-needed help to show empathy and compassion in a landscape of instant likes and shares.”

Share this book with your friends and join the movement to create deeper connections with the people you know online.