Smile: Sell More with Amazing Customer Service

Is poor customer service costing you sales? The essential 60-minute crash course, discover how to convert improved service into higher sales, loyal customers, and long-term success TODAY. As featured in STORES magazine, Smile is the winner of the ForeWord Reviews Book of the Year Award. Smile's methods can be put into action QUICKLY for immediate results. Does your customer service team hurt your business? Are you losing money as a result? Poor customer service costs U.S. businesses approximately $83 billion annually. It's time to get that money back with excellent training anyone on your staff can learn in just 60 minutes. Quick, Easy Read Smile is a crash course. You and your staff can read Smile in just 60-minute or less and increase sales and happy customer starting TODAY! Smile: Sell More with Amazing Customer Service is a unique and powerful training program packed with actionable tips, systems, and strategies. Bestselling author Kirt Manecke's award-winning manual can transform your staff into superior customer service and sales professionals no matter what their skill level or experience. And here's the best part: Smile is so easy to implement, you can get started on the training right away! In this book, you'll discover: - How to improve customer interactions for an immediate boost in sales - How to build relationships and win repeat business for the long term - How to convert dissatisfied customers into business evangelists - How to ask for the sale or donation and actually get it - How to sell and serve with confidence, and much, much more! The Smile method has been proven to work with businesses like Neiman Marcus, BancorpSouth, and many others. Join the business revolution that's improving both companies and lives. If you want sales and customer service training that's easy to understand and won't take months to pay off, then you'll love Manecke's essential training method.