This manual provides both the solutions and datasets to the exercises presented at the end of chapters in Implementing Six Sigma: Second Edition, which was awarded ASQ’s Crosby medal in 2004.
The update for Implementing Six Sigma: Second Edition is the book titled Integrated Enterprise Excellence, Volume III – Improvement Project Execution: A Management and Black Belt Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard.
Integrated Enterprise Excellence, Volume III also has a solutions manual with data sets to over 250 end-of-chapter exercises. Instructors can use IEE Volume III to actively coach students on the whats and how-tos of improvement project execution. A complimentary instructor guide for training from this book will be sent to those who request this teaching-instructional package from the author. Videos, homework exercises, etc. are included in this trainers-guide offering.
Unfortunately, Lean Six Sigma organizational process deployments often are not long-lasting. The Integrated Enterprise Excellence (IEE) was created to address this problem. IEE Volume I provides a description of the benefits of the IEE system in a golfing story format in which four MBA friends discuss process improvement while playing golf. IEE Volume II describes the 9-step IEE business management system, which among other things uses an IEE value chain to align 30,000-foot-level predictive scorecards with the processes that created them. IEE Volume II also describes the details of determining where lean Six Sigma improvement projects should focus so that the business as a whole benefits. Integrated Enterprise Excellence Volume III describes the roadmap details for executing improvement efforts so that the Key Performance Indicators (KPIs) that are important to the business can be improved with a demonstrated long-lasting enhanced response resulting in business-as-a-whole benefit.
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