The People Side of Lean Thinking: A Practical Guide to Change

"The most dangerous kind of waste is the waste we do notrecognize." Shigeo Shingo HOW YOUR PEOPLE CAN SUCCEED Change management experts bemoan the anemic results from Lean Thinking. The Shingo Institute visited prizewinners and found a substantial number did not sustain their gains. Knowledge workers find Lean Thinking insulting. The problem is not Lean Thinking. And the problem isn't change either. Implementing Lean to reduce costs and FTEs is a losing effort. Using it to increase capacity and develop people is a winning combination. In The People Side of Lean Thinking you will discover how to: · Prepare your people for change · Show them respect during change · Support their growth after change · Enable them to become effective change agents · Avoid critical pitfalls of Lean Thinking · Use Lean Thinking tools for more than process improvement Many chapters end with comprehensive checklists for how to achieve these outcomes. The People Side of Lean could double or even triple your gains from Lean Thinking process improvement.