You Should Test That: Conversion Optimization for More Leads, Sales and Profit or The Art and Science of Optimized Marketing

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Learn how to convert website visitors into customersPart science and part art, conversion optimization is designed to turn visitors into customers. Carefully developed testing procedures are necessary to help you fine-tune images, headlines, navig...
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Learn how to convert website visitors into customers

Part science and part art, conversion optimization is designed to turn visitors into customers. Carefully developed testing procedures are necessary to help you fine-tune images, headlines, navigation, colors, buttons, and every other element, creating a website that encourages visitors to take the action you seek. This book guides you through creating an optimization strategy that supports your business goals, using appropriate analytics tools, generating quality testing ideas, running online experiments, and making the adjustments that work.

  • Conversion optimization is part science and part art; this guide provides step-by-step guidance to help you optimize your website for maximum conversion rates
  • Explains how to analyze data, prioritize experiment opportunities, and choose the right testing methods
  • Helps you learn what to adjust, how to do it, and how to analyze the results
  • Features hands-on exercises, case studies, and a full-color insert reinforcing key tactics
  • Author has used these techniques to assist Fortune 500 clients

You Should Test That explains both the "why" and the "how" of conversion optimization, helping you maximize the value of your website.


Product Details


Editorial Reviews

From the Author

This is an important book that all Marketers, Founders and business Decision-Makers should read. 
The message is how you will get better results by championing scientific testing and continuous improvement in your organization. 
In the book, you'll learn: 
  • How to find the triggers that move customers and prospects to act
  • How to find your ideal value proposition that maximizes sales and profits
  • How to dramatically lift your conversion rates by using a proven testing system and frameworks
  • How companies like Shutterfly, Google, Salesforce, Electronic Arts, Iron Mountain, SAP (and many other fast-growth companies and startups) have used these techniques to get up to 400% conversion rate lift
  • How to prioritize where to test and what to test to maximize profit lift and marketing insights
  • How to move beyond just conversion rate lift to make business decisions through tested insights.
The book includes 15 full case studies of real tests plus many more examples of how companies are succeeding and failing in their websites and marketing. 
You Should Read This!

From the Back Cover

Join the Scientific Marketing Revolution

Conversion optimization has become the go-to strategy for marketers to increase demand and profit from their websites. You Should Test That! provides the strategy, methods, and frameworks that have lifted conversion rates by up to 400% for organizations such as Shutterfly, Google, Salesforce, Electronic Arts, Iron Mountain, SAP, and many other fast-growth companies and startups.

You'll learn fresh tactics, previously hidden marketing insights, and proven processes that deliver unbeatable competitive advantage. Use what you learn in this book to turn your online marketing channels into high-performance conversion funnels.

  • Prioritize where and what to test on your websites and landing pages for maximum revenue lift
  • Master all testing types, including multivariate, A/B/n, and split path
  • Evaluate the key analytics reports—essential to understanding where you are now
  • Create a conversion optimization strategy aligned with your business and marketing goals, and get your team on board
  • Test for relevance, clarity, urgency, and other key factors in the Landing Page Influence Function for Tests (LIFT) model
  • Follow compelling case studies and learn how to emulate their success

"You Should Test That! provides an easy to understand framework for testing, and lots of excellent ideas for how to optimize toward specific goals. It's a much needed, comprehensive approach to testing."
Jesse Nichols, Agency Partnerships, Google Analytics

"When you've finished You Should Test That!, you'll be armed not just with the belief in the importance of testing and optimization, but with the mental tools to accomplish them."
Stefan Tornquist, VP Research, Econsultancy US

"In You Should Test That!, Chris doesn't just talk about what you should test, but how to think about your marketing in a very smart and strategic way."
Mitch Joel, President of Twist Image and Author, Blogger, Podcaster of Six Pixels of Separation


Most Helpful Customer Reviews

9 of 9 people found the following review helpfulBy Rob Snell on January 15, 2013
Format: Paperback
Read this book, and you will profit. Chris Goward gets it. I know. I've stalked him for years. His LIFT framework was the missing piece of my CRO puzzle leading to millions of dollars in additional sales for our small family business over the past few years.

If you're a competitor of mine, I'm just kidding. CRO is just a fad. Your shopping cart is just fine. Don't change a thing.
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5 of 5 people found the following review helpfulBy James B. Sterne on January 16, 2013
Format: Paperback
Understanding marketing testing, website optimization, search traffic improvement, usability testing and all the rest are simply part of being a marketer these days. But this book is also about marketing; branding, messaging, persuasion, etc. And once you have those under your belt, you are well on your way to strategic marketing optimization.
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4 of 4 people found the following review helpfulBy Raju Malhotra on January 15, 2013
Format: Paperback
For full transparency - I read a pre-production edition of the book that I received from the author, Chris Goward. It has the same content as the final book however. I have also known Chris for a while and admire him as one of the thought leaders in this area.

That disclosure out of the way, I found this book quite insightful. It is full of practical advice with ideas that can (and should) be implemented by anyone interested in improving customer experience & conversions. He discusses a proven, scientific approach to experimentation with clarity and simplicity- while not losing the conceptual depth this topic deserves. For example, he discusses LIFT model - Landing Page Influence Function for Tests - to increase marketing conversions.

This book at times is a primer in modern online marketing and an advanced study for hypothesis-based testing at others. A wonderfully written text - the very best on this topic I can find.
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4 of 4 people found the following review helpfulBy Optimize This on January 15, 2013
Format: Paperback
"Wow, this is some of the best content I have read in the optimization world in a long time! It provides a very solid strategic framework but at the same time breaks it into practical steps people can immediately turn into action in their conversion optimization efforts. I really liked the flow, the examples, how close it was to the day-to-day experiences and challenges we have. This strategy works for Dell to continuously improve our online sales. All business managers, marketers and conversion optimizers should read this and give copies to their teams."



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