The Ultimate Guide to Business Process Management - Everything you need to know and how to apply it to your organization

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What is BPM? Learn the BPM secrets of the world's most successful organizations . In this step by step guide, former Management Consultant and change management expert Theodore Panagacos walks you through the entire discipline of Busine...
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What is BPM? Learn the BPM secrets of the world's most successful organizations.

In this step by step guide, former Management Consultant and change management expert Theodore Panagacos walks you through the entire discipline of Business Process Management. Learn how to fast track your organization's strategy to govern processes, create a process culture, and measure business performance. Best of all, this crystal-clear, convenient sized book can be put to work in your organization immediately!

 

Product Details

Paperback: 186 pages

     
     
     

    Editorial Reviews

    Review

    "Best BPM Book that Relates to Real Business"
    - Amazon.com reader review 

    "An authoritative guide on BPM"
    - Amazon.com reader review 

    "Practicality at its best"
    - Amazon.com reader review
     

    About the Author

    Theodore Panagacos is a former Management Consultant with Booz & Company and has 10 years experience helping organizations design and implement business models that improve its service to customers. The Ultimate Guide to Business Process Management is the definitive book that explains the industry frameworks and best practice methodologies Theodore has used to help many organizations implement BPM across their organization.

    Most Helpful Customer Reviews

    23 of 24 people found the following review helpfulBy Chris Carter on February 24, 2013
    Format: Paperback
    I work in a large corporate organization where a lot of our processes are manual. In my division, we've begun the journey to apply BPM methods and frameworks so I bought this book to bring myself up to speed on process management. This book is both detailed and comprehensive and is perhaps the most complete book I've read so far on BPM. It starts off with a history of the discipline and then gets right into the technical detail. I think the author did this deliberately to show how BPM fits into the wider context of an enterprise business. The 'four pillars' framework in Chapter 4 is excellent and provides very specific advice on how to develop a Center of Excellence within an organization. Highly recommended.
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    17 of 17 people found the following review helpfulBy ZRM on July 19, 2013
    Format: Paperback
    Theodore Panagacos' book "The Ultimate Guide to Business Process Management" is perhaps the perfect starting point for consultants and business managers. It highlights that BPM is not hard, nor difficult to implement. However, it does need executive endorsement and a bit of effort to establish within an organization. I also agree with this assessment. I learned a lot from this book and it's clear Theodore has undertaken a lot of research to distill all the concepts and frameworks of BPM into a single, easy-to-read book. It's very comprehensive but is laid out in such a way that you feel like you're taken on a journey - starting with the strategic level frameworks, before drilling down into the granular level details behind BPM (such as process improvement).
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    19 of 20 people found the following review helpfulBy eliton on September 27, 2012
    Format: Paperback
    Finally, a BPM book that relates to real business managers and is easy to follow and well structured. Coming from the BPM Consulting and training space, I recommend this book to my clients and classes. The book covers all the business and technology aspects that make up BPM. The frameworks,templates, tools and business examples are easy to relate to if you're a BPM practitioner or new to the BPM concept. The author provides a great understanding of how the concepts can be applied in any organisation. The Establishing a BPM Centre of Excellence approach and methodology is actually very innovative and I have not seen any other author provide such a comprehensive understanding of the topic. I strongly recommend this book as you will definitely gain some great new insights and approaches to BPM. For all those looking for tools and templates, the book also provides and illustrates with real examples a great range of them from process analyst tools, to the developing of operating models for business leaders.

    Well worth the read
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    17 of 18 people found the following review helpfulBy P.YEE on February 17, 2013
    Format: Paperback
    I've been a Research Analyst for the past few years and was looking for a book on Business Process Management(BPM) to really understand both the theory and practical application of the methodology. Finding information on BPM has been a little difficult given most sources only cover a very specific theme (such as modelling) but don't cover how it all fits into the bigger picture of a business. The Ultimate Guide to Business Process Management covers everything a practitioner could possibly need to do their job successfully. I found the Career Development Model particularly useful as it gave me insight into the skills and training I need to further my career. This book is exactly as advertised and very detailed. I'd certainly recommend it to anyone who wants a complete understanding of BPM.

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